Privacy Policy

Effective Date: 28 July 2023

Welcome to Alfred, the decentralized copy trading platform operated by Deqode ("we", "us", or "our"). This Privacy Policy ("Policy") governs the collection, use, and disclosure of Personal Information on the Alfred trading platform (collectively the "Platform"), including any associated mobile applications and websites. By accessing or using the Platform, you signify your acceptance and agreement to the terms of this Policy. Please read this Policy carefully to understand how we handle your Personal Information.

Introduction:

• 1.1 Definitions:

  For the purposes of this Policy, the term 'Personal Information' refers to any information that can be used to identify an individual, either directly or indirectly. This may include, but is not limited to, your name, email address, phone number, physical address, financial information, and any other data you provide to us during your interactions with the Platform.

• 1.2 Consent:

  By accessing or using the Platform, you consent to the collection, processing, and disclosure of your Personal Information in accordance with this Policy. If you do not agree with the terms outlined in this Policy, please refrain from using the Platform.

Information We Collect:

• 2.1 Personal Information:

  We collect Personal Information when you use our services, interact with our support team, or provide information. The types of Personal Information we may collect include, but are not limited to:

  • Account’s wallet address: When you connect your wallet with the Platform, we collect your wallet address.

  • Financial Information: To facilitate certain services and ensure compliance with regulatory requirements, we may collect financial and investment information.

  • Communications with Us: When you communicate with us through support channels or provide feedback, we may collect the information you provide to respond to your inquiries and improve our services.

• 2.2 Device Information:

  When you access the Platform, we automatically collect certain information about your device, including the type of device, operating system, unique device identifiers, and crash data. This information helps us optimize your experience on the Platform.

• 2.3 Log Data and Cookies:

  We use cookies and other tracking technologies to collect log data, which includes your Internet Protocol (IP) address, browser type, language preferences, and browsing activity. Cookies also allow us to enhance the Platform's functionality and personalize your experience.

Use of Your Information:

• 3.1 Providing Services:

  We use your information to operate and maintain the Platform, facilitate transactions, and communicate with you regarding your use of our services.

• 3.2 Personalization:

  We may tailor the content and information displayed on the Platform based on your preferences and location.

• 3.3 Improvement and Research:

  Your information helps us understand how users interact with the Platform, allowing us to improve our services, analyze user behavior, and conduct research for product development.

• 3.4 Personalization:

  We may use your contact information to send you news, newsletters, promotions, and special offers that we believe may be of interest to you. You have the option to opt out of marketing communications at any time.

Sharing of Your Information:

• 4.1 Affiliates and Subsidiaries:

  We may share your information with our affiliates and subsidiaries for the purpose of providing the Platform's services or associated services.

• 4.2 Service Providers:

  We may share your information with third-party vendors, contractors, or agents who assist us in providing services on our behalf, subject to their agreement to only use such information for the specified purposes.

• 4.3 Business Transfers:

  In the event of a merger, acquisition, or bankruptcy, your information may be transferred to the acquiring entity or relevant stakeholders.

• 4.4 Legal Obligations:

  We may disclose your information to comply with applicable laws, regulations, court orders, or legal processes.

• 4.5 Protection and Safety:

  We may share your information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats, violations of our policies, or as evidence in litigation.

• 4.6 Aggregate and De-Identified Information:

  We may share aggregate or de-identified information with third parties for research, marketing, advertising, or similar purposes.

Our Use of Cookies and Tracking Mechanisms:

• 5.1 Cookies:

  We use cookies to enhance your browsing experience and identify you during online sessions. You can manage your cookie preferences through your browser settings, but note that disabling cookies may limit certain features on the Platform.

Security of Your Personal Information:

• 6.1 Data Security:

  We implement reasonable security measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no data transmission over the internet or electronic storage method is entirely secure. Therefore, we cannot guarantee absolute security.

Rights of Access, Correction, and Deletion:

• 7.1 Access and Correction:

  You have the right to access, correct, update, or delete your Personal Information at any time. You can do so by accessing your account settings or contacting us at [e-mail]. We will respond to your requests within a reasonable timeframe, as applicable laws require.
• 7.2 Deletion:

  Certain legal obligations or business requirements may prevent us from fulfilling some deletion requests.

Retention of Your Personal Information:

• 8.1 International Transfers:

  By using the Platform, you agree that your Personal Information may be transferred and stored on servers located in jurisdictions different from your country of residence, which may have different data protection laws. We take reasonable measures to safeguard your information, regardless of the location of our servers.

Transfer of Information:

• 9.1 Data Retention:

  We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once the information is no longer needed for specified purposes, we will securely delete or de-identify it.

Contact Us:

• 10.1 Questions and Complaints:

  If you have questions about the privacy aspects of our Platform or wish to make a complaint, please contact us through our live chat services or at [e-mail].

Changes to this Policy:

• 11.1 Updates:

  We may update this Policy periodically to reflect changes in our practices or legal requirements. Any material changes will be communicated through the Platform. Please check this Policy regularly to stay informed of any updates.

Thank you for trusting Alfred with your information. We are committed to safeguarding your privacy and ensuring the secure handling of your Personal Information. If you have any questions or concerns, please do not hesitate to contact us.